Privacy Statement FreightNed Logistics/Air/Ocean/Intermodal BV

FreightNed Logistics/Air/Ocean/Intermodal BV (“FreightNed”) processes personal data in the context of international logistics services, including road, air, sea and intermodal transport. In doing so, we also process data necessary for customs clearance and international trade.

We operate in accordance with the General Data Protection Regulation (GDPR) and related legislation and regulations.

 

  1. Data controller

FreightNed Logistics/Air/Ocean/Intermodal BV
Ridderhaven 23, 2984 BT Ridderkerk
Bijlmermeerstraat 30, 2131 HC Hoofddorp
Telephone: 0180-441744
Website: www.freightned.com

Data Protection Officer
E-mail: derijke@freightned.com

 

  1. Nature of service provided

FreightNed acts as a logistics service provider and can act as:

  • Shipping company
  • Carrier or intermediary
  • Customs representative (direct or indirect)
  • Party to international transport agreements

In these roles, we process personal data of customers, suppliers, recipients, contact persons and other stakeholders in the logistics chain.

 

  1. Categories of personal data

Depending on the services provided, we process, among other things:

Identification and contact details

  • Name, address, town of residence
  • Email address and telephone number
  • Function and business details

Transport and shipping details

  • Delivery and loading addresses
  • Contact persons for shipments
  • Instructions and documentation
  • Customs and compliance data
  • Identification numbers (e.g. EORI number, VAT number)
  • Copies of identity documents (if required)
  • Commercial documentation and description of goods
  • Information required for export controls, sanctions legislation, and screening

Financial data

  • Billing information
  • Payment information

Technical and digital data

  • IP address
  • Website usage and cookies
  • E-mail communication

 

  1. Special data and compliance

In the context of customs clearance and international regulations, FreightNed may be required to process additional data, including:

  • Identification particulars for customs authorities
  • Export control information

These processing activities are based on legal obligations and international trade rules.

 

  1. Purposes and bases

We process personal data solely for:

Performance of agreements

  • Transport and logistics services
  • Customs clearance and documentation
  • Delivery of goods

Statutory obligations

  • Customs legislation
  • Fiscal obligations
  • Sanctions and Export Control Legislation

Legitimate interest

  • Efficient business operations
  • Risk management and fraud prevention
  • Security of goods, systems and personnel

Permission (if applicable)

  • Specific communication or marketing (if used)

 

  1. International data transfer

Due to the international nature of our services, personal data may be transferred to:

  • Customs authorities worldwide
  • Local agents and logistics partners
  • Carriers and storage facilities outside the EEA

FreightNed guarantees that data transfer takes place in accordance with the GDPR, including via:

  • Standard Contractual Clauses (SCCs)
  • Legally required disclosures
  • Collaboration with recognised and certified partners

 

  1. Sharing of data within the logistics chain

Personal data may be shared with:

  • Shipping companies, airlines and freight forwarders
  • Customs officers and brokers
  • Warehousing and Distribution Partners
  • IT and software systems for logistics management

These parties process data solely for the performance of their services and under appropriate contractual safeguards.

 

  1. Retention periods

Due to legal obligations within transport and customs, FreightNed adheres to, among other things:

  • Customs and trade documents: at least 7 years
  • Transport documentation: 5–7 years
  • Contract and customer data: up to 5 years after termination of relationship
  • Financial administration: 7 years

 

  1. Security and compliance

FreightNed applies appropriate technical and organisational measures, including:

  • Access control on systems and files
  • Logging and monitoring of data usage
  • Secure communication channels
  • Staff screening where relevant

 

  1. Automated processing and screening

FreightNed can use automated systems for:

  • Shipping tracking
  • Risk assessment

No decisions are made based solely on automated processing that have significant consequences without human review.

 

  1. Rights of data subjects

You have the right to:

  • To gain insight into your data
  • To have data corrected or deleted
  • Object to processing
  • Data to transfer

Please note: in some cases, we may not be able to fully comply with requests due to legal obligations (e.g. customs or tax retention obligations).

Requests derijke@freightned.com

 

  1. Liability and role division

Depending on the service provided, FreightNed can act as:

  • Data controller
  • Processor on behalf of customers

The responsibilities are laid down in contracts and general terms and conditions.

 

  1. Changes

FreightNed reserves the right to amend this privacy statement. The most current version is available via the website.

 

  1. Contact and complaints

E-mail: derijke@freightned.com
Telephone: 0180-441744

You have the right to lodge a complaint with the Dutch Data Protection Authority.